Terms of service
Last Updated: May 7, 2025
These Terms of Service ("Terms") govern your access to and use of the website located at Protein.com (the "Site") and any purchases or transactions made on the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not access the Site or make any purchases.
1. Company Information
Protein Com, Inc.
Florida Profit Corporation
FEI/EIN: 30-1411630
Warehouse Address: 6300 Enterprise Park Dr, Chattanooga, TN 37416, USA
Officers/Directors:
Manager: Vllasa, Albert
Manager: Urban Perlkvist, John Anton
Registered Agent: Shiebler, Matthew, 8180 NW 36th St, Ste 327, Doral, FL 33166, USA
Principal Address: 8180 NW 36th St, Ste 327, Doral, FL 33166, USA
Contact Email: hello@protein.com
Corporate Website: Protein.org
2. Scope and Acceptance
2.1. Scope. These Terms apply to your access to and use of the Site and any purchases or transactions on the Site, including the purchase of dietary supplements and related products ("Products").
2.2. Acceptance. By using the Site or placing an order, you affirm that you are at least 18 years old or possess legal parental or guardian consent. If you are using the Site on behalf of an organization, you represent and warrant that you have authority to bind that organization.
3. Changes to Terms
We may modify these Terms at any time. Notification of changes may be provided by posting the revised Terms on the Site or via email. Continued use of the Site after changes are posted constitutes acceptance.
4. Accounts and Registration
4.1. Account Creation. To place orders, you may register for an account. You agree to provide accurate, current, and complete information and maintain the confidentiality of your account credentials.
4.2. Account Responsibility. You are responsible for all activities under your account. Notify us immediately of any unauthorized use.
5. Orders and Payment
5.1. Order Acceptance. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
5.2. Pricing. Prices are listed in USD and subject to change without notice.
5.3. Payment Methods. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, and Shopify Pay.
6. Shipping and Delivery
Please refer to our Shipping Policy: https://protein.com/policies/shipping-policy
7. Returns and Refunds
Our Returns Policy is located at https://protein.com/pages/returns
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Protein or its licensors and is protected by copyright, trademark, and other laws.
9. Disclaimers and Limitation of Liability
9.1. Disclaimer. The Site and Products are provided "as is" without warranties of any kind, express or implied.
9.2. Limitation of Liability. To the fullest extent permitted by law, Protein is not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or Products.
10. Indemnification
You agree to indemnify and hold harmless Protein and its officers, directors, and employees from any claim or demand arising out of your breach of these Terms or your use of the Site.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida without regard to conflict of law principles. Any dispute arising under or related to these Terms shall be resolved in the state or federal courts located in Miami-Dade County, Florida.
12. Other Policies
Privacy Policy: https://protein.com/policies/privacy-policy
Shipping Policy: https://protein.com/policies/shipping-policy
Returns Policy: https://protein.com/pages/returns
13. Contact Us
If you have questions or concerns regarding these Terms, please contact us at hello@protein.com.
